25 June 2021
Traditionally the word ‘underserved’ is reserved for the B2C sector of financial services, however, this terminology has become increasingly relevant to the financial institutions themselves, whereby they are being underserved by their technology partners. Underserved FIs often underserve their customers.
15 March 2021
For the first time, we’re in a consumer-driven world. We once did our banking with whoever had the nearest branch and we shopped with whoever had the best price or with the local store. Things have changed. Consumers are now in control, driving demand for slicker, more convenient, more personalised services across retail, commerce and banking. All businesses must now remain agile and quick to adapt to customer demand - or risk their own survival.
24 February 2021
1 December 2020
3 November 2020
11 September 2020
3 August 2020
Anatoly Kaptsan, Chief Software Architect, discusses the capabilities fintechs should look for when designing or buying a payments platform and how the choice of how they implement their platform today – whether to build, buy or a combination of the two - will affect the future of their business. (pages 31).
29 June 2020
18 February 2019
22 January 2019
The results of a survey released by Valassis this week revealed that almost a third of US consumers don’t feel any loyalty to their bank, with 10% of respondents planning to switch their bank within a year. Kirsty Berry, Head of Marketing & PR at Compass Plus, compares bank customer loyalty in the US and UK.
5 October 2018
With 69% of its population with no access to financial services, and 96% of transactions still conducted in cash in the country, the Philippines is one of the lesser developed nations in terms of digital payments in Asia Pacific. Sergey Putenikhin, VP & Managing Director, Asia Pacific at Compass Plus, explores how FIs, banks and microfinance organisations can leverage digital banking platforms to provide access to financial services for untapped audiences.
3 September 2018
Prepaid cards have the ability to revolutionise the remittance market and have begun to make significant inroads. Carlos Seer, Associate VP and Business Development Director, LAC at Compass Plus, explores how prepaid not only offers financial access to the unbanked and encourage the adoption of banking behaviours, but this card type offers FIs the opportunity to enter the remittance market without significant risk or costs, as there is no need for investment into establishing physical infrastructure.
12 June 2018
15 May 2018
The move to digital payments is accelerating across Asia, and although there is a tendency to put this down to the ‘China effect’ in that the influence of China has skewed the results, it is important to see beyond this and investigate payments innovations in the region, Kelvin Yong, Regional Pre-Sales Consultant at Compass Plus, looks at how the region as a whole is turning to non-cash transactions.
12 April 2018
It’s an exciting time for payments in the Middle East and Africa. Often considered one of the world’s smaller banking and payments markets in terms of available services, the growth in this region in recent years has really exceeded expectations, and this is not set to stop any time soon. Alexey Osipov, EVP, MEA and CRD Managing Director at Compass Plus, discusses what is behind this unprecedented growth.
11 April 2018
Most Islamic financial institutions are less than 40 years old, and in that time, they have benefited from a large portion of their user base choosing Sharia-compliant products regardless of the price and benefits. However, younger consumers are demanding more convenient, digital products that are more closely associated with conventional banking. Mohamed Hijazi, Regional Sales Manager MEA at Compass Plus, takes a look at how millennials are driving Islamic banking's shift to digital.
3 March 2018
Today, financial service access in Kenya is very high in comparison to its neighbours, which has been largely attributed to the adoption of mobile payments in the country. Kirsty Berry, Head of PR & Communications at Compass Plus, examines how traditional banks have really had to up their electronic payments game to compete with mobile payment providers.