15 March 2021
For the first time, we’re in a consumer-driven world. We once did our banking with whoever had the nearest branch and we shopped with whoever had the best price or with the local store. Things have changed. Consumers are now in control, driving demand for slicker, more convenient, more personalised services across retail, commerce and banking. All businesses must now remain agile and quick to adapt to customer demand - or risk their own survival.
24 February 2021
1 December 2020
3 November 2020
11 September 2020
3 August 2020
Anatoly Kaptsan, Chief Software Architect, discusses the capabilities fintechs should look for when designing or buying a payments platform and how the choice of how they implement their platform today – whether to build, buy or a combination of the two - will affect the future of their business. (pages 31).
29 June 2020
18 February 2019
22 January 2019
The results of a survey released by Valassis this week revealed that almost a third of US consumers don’t feel any loyalty to their bank, with 10% of respondents planning to switch their bank within a year. Kirsty Berry, Head of Marketing & PR at Compass Plus, compares bank customer loyalty in the US and UK.
5 October 2018
With 69% of its population with no access to financial services, and 96% of transactions still conducted in cash in the country, the Philippines is one of the lesser developed nations in terms of digital payments in Asia Pacific. Sergey Putenikhin, VP & Managing Director, Asia Pacific at Compass Plus, explores how FIs, banks and microfinance organisations can leverage digital banking platforms to provide access to financial services for untapped audiences.
3 September 2018
Prepaid cards have the ability to revolutionise the remittance market and have begun to make significant inroads. Carlos Seer, Associate VP and Business Development Director, LAC at Compass Plus, explores how prepaid not only offers financial access to the unbanked and encourage the adoption of banking behaviours, but this card type offers FIs the opportunity to enter the remittance market without significant risk or costs, as there is no need for investment into establishing physical infrastructure.
12 June 2018
15 May 2018
The move to digital payments is accelerating across Asia, and although there is a tendency to put this down to the ‘China effect’ in that the influence of China has skewed the results, it is important to see beyond this and investigate payments innovations in the region, Kelvin Yong, Regional Pre-Sales Consultant at Compass Plus, looks at how the region as a whole is turning to non-cash transactions.
12 April 2018
It’s an exciting time for payments in the Middle East and Africa. Often considered one of the world’s smaller banking and payments markets in terms of available services, the growth in this region in recent years has really exceeded expectations, and this is not set to stop any time soon. Alexey Osipov, EVP, MEA and CRD Managing Director at Compass Plus, discusses what is behind this unprecedented growth.
11 April 2018
Most Islamic financial institutions are less than 40 years old, and in that time, they have benefited from a large portion of their user base choosing Sharia-compliant products regardless of the price and benefits. However, younger consumers are demanding more convenient, digital products that are more closely associated with conventional banking. Mohamed Hijazi, Regional Sales Manager MEA at Compass Plus, takes a look at how millennials are driving Islamic banking's shift to digital.
3 March 2018
Today, financial service access in Kenya is very high in comparison to its neighbours, which has been largely attributed to the adoption of mobile payments in the country. Kirsty Berry, Head of PR & Communications at Compass Plus, examines how traditional banks have really had to up their electronic payments game to compete with mobile payment providers.
26 December 2017
It has been well documented that this year is the 50th anniversary of the first ATM installation in London. Bethan Cowper, AVP Global Marketing at Compass Plus, looks at the future of this self-service device, from integration with AI and robotics down to whether there really is a long-term future for these machines in our allegedly imminent cashless society.
11 December 2017
Africa’s underbanked population remains high with approximately 330 million adult Africans, nearly 80% of the continent’s population, lacking access to formal financial services according to LTP. While card use and mobile payments are generally growing, cash still makes up a huge proportion of transactions. Louis Peake, Press Officer at Compass Plus, discusses how prepaid cards can be used as a more valid means of payment in a difficult climate.
28 November 2017
When we talk about payments technology in Kenya, we usually start with the mobile device. Louis Peake, Press Officer at Compass Plus, argues that while there is no doubt mobile is a successful tool for offering access to financial services and a viable alternative to making payments with cash, it isn’t a silver bullet.
23 October 2017
It is undeniable that the financial technology space struggles defining innovation. Innovation has become synonymous with words like new, exciting, disruptive, modern, mutative, novel – to name a few. Carlos Seer, Acting AVP and Business Development Director LAC at Compass Plus, examines how innovation doesn’t have to be confined to the futuristic and exciting, but can instead be the improvement of existing technology – such as the humble ATM.
1 October 2017
Each year, Americans load billions of dollars onto prepaid cards for a wide variety of purposes, from bill payments, buying groceries and filling their cars with gas to remittances or as salary cards. Anthony Genovese, VP Consulting Services at Compass Plus, explains how a variety of factors make prepaid cards appealing to fraudsters in North America.
6 September 2017
1 September 2017
The past decade has been a period of significant financial transition for the Latin America and Caribbean region. LAC has such variety across its markets – rural and urban, wealthy and poor, connected and remote – that the payments ecosystems differ drastically between countries. Louis Peake, Press Officer at Compass Plus, explains how Latin America and the Caribbean is therefore adopting mobile for transferring and spending money.
1 June 2017
Historically, there have been three main approaches to modernising the technology on which to build a successful electronic banking strategy: build it yourself, buy it off the shelf, or outsource it to a third party. In this article, Darren Busby, AVP and Business Development Director, Europe at Compass Plus, discusses how to build a better payments platform to ensure long term commercial success and to best meet the needs of an evolving customer base.
27 March 2017
With tech companies across the globe continuing to spend millions on getting the public to ditch cash in favour of cards and mobile devices, it is easy to suggest that the future of payments lies well away from physical money. In this article, Darren Busby, AVP and Business Development Director, Europe at Compass Plus, argues that while 'cashless' is on the uptick, we must not neglect physical money altogether but instead modernise alongside it.
22 March 2017
According to the World Bank, an estimated two billion working age adults worldwide – equating to just under 40 per cent of all adults – do not have access to formal, regulated banking facilities. In this article, Bethan Cowper, AVP Global Marketing at Compass Plus, discusses how technology is helping FIs access the unbanked and underbanked across the globe.
16 March 2017
Vietnam has long been regarded as one of the poster-children of rapid financial growth since its shift from a centrally planned economy to a market-based one 30 years ago. In this article, Louis Peake, Press Officer at Compass Plus, looks at how a young, ultra-connected population is continuing Vietnam's financial revolution, and how they are the key to future developments in the country.
26 January 2017
Until recently, retailers have generally been relaxed in their efforts to launch e-commerce in the Middle East in proportion to their efforts across the rest of the globe. In this article, Bethan Cowper, AVP Global Marketing at Compass Plus, looks at how a young population in the region will help it to embrace electronic payment methods over cash on delivery, which has been heavily relied upon until now.
24 January 2017
This year marks the 50th birthday of the automated teller machine. But in a world where mobile payments and digital wallets are becoming increasingly prevalent, it is perfectly natural to question where the world’s three million ATMs fit in a digital landscape. In this article, Anthony Genovese, VP Consulting Services at Compass Plus, looks at how FIs need to diversify their ATM services to stay both relevant and ahead of their competition.