Analytics & workflow
TranzWare Fraud Analyzer
A multi-channel fraud prevention and detection system, TranzWare Fraud Analyzer is capable of substantially reducing the risk and losses associated with a wide range of fraudulent activities.
Functionality
Efficiently monitors, alerts and acts in response to suspicious actions of various system user groups based on pre-defined rules
Incorporates case investigation and dispute management with extensions for transaction data analysis (transaction flow and object activity) for operational reporting and the detection of rules, trends and cross dependencies
Strengths
The system is available 24x7 and can process large data volumes: hundreds of millions of transactions, tens of millions of cards, accounts, clients, and tens of thousands of terminals and retailer outlets
TranzWare Cash Planning
An innovative product with analytical tools to enable banks and ATM deployers to significantly cut the costs associated with the idle cash in ATMs, TranzWare Cash Planning promotes effective ATM cash management.
Functionality
Forecasting for optimal cash replenishment; times, denominations and currencies
Gathers statistics to identify regular daily and weekly patterns in cash consumption
Built-in task scheduler (data loading, data processing, report generation, etc.)
Strengths
Is not restricted to cash optimisation for individual ATMs, but can take into account ATM clusters for maximum efficiency
Helps FIs and ATM deployers make informed decisions on amounts loaded into ATMs and to find the right balance between the cash loading costs and the expenses associated with the idle cash
TranzWare Case Manager
A universal platform used to manage diverse business processes guided by different internal and external regulations, TranzWare Case Manager helps the development and implementation of products that will automate various workflows within a financial institution.
Functionality
Facilitates case and case object management, organisation of internal and external document circulation, algorithms and workflow rules library development, automatic and semi-automatic workflow management, aids the decision-making process and performs other functions necessary for effective workflow management
Strengths
A robust workflow and case management system which offers time and cost savings, improved customer service and ultimately customer retention and satisfaction